COVID UPDATE – We are currently seeing essential appointments only whereas non-essential appointments may be delayed.

If mutually agreeable, subject to face coverings being worn, no clinical signs of COVID and the type of appointment, consultations will be carried out inside the building.  In order to maintain social distance we have a maximum occupancy level policy and thank you for your patience whilst waiting. We kindly request only one member of the family attends and where possible aim to get for us at the correct time for your appointment to avoid ongoing delays.

Please be aware that as from 18th January due to altered working practices we intend on closing at 6pm for the foreseeable future and will keep this under review until current lock down rules change.  Our full list of opening hours can be found here

For repeat medication requests, please order in advance as usual by telephoning us on 01458 832972 or emailing us at  You will be requested to pay prior to collection and our reception team will provide you with further instructions as appropriate.

If you are shielding or self-isolating and require repeat medication or veterinary advice please contact us on 01458 832972.


…falls on a Monday this year. Owners of anxious pets may be dismayed, knowing that it could mean fireworks displays all weekend.

Some tips for getting through fireworks night safely:

  1. Prepare early. You can desensitise anxious animals by playing a recording of fireworks, starting at extremely low volumes. Gradually the volume is increased until the pet no longer reacts even at full volume. This process needs to start weeks to months in advance.
  2. Keep pets inside, and noise outside! Ensure cats are home early and kept inside. Let anxious dogs out to toilet early in the evening, before displays start. Curtains can help muffle noise and bright flashes, and playing the TV or radio at a high volume can cover some of the noise.
  3. Create a safe place for anxious pets. Cats may want to hide somewhere high, like the top of a wardrobe. Dogs appreciate a familiar crate, covered with a cozy blanket. Or they may come to you to seek reassurance. You CAN comfort frightened pets, doing so will not reinforce their fear.
  4. There are a variety of non-prescription herbal supplements and dog and cat appeasing pheromones that can be used to help calm anxious pets. Dogs may also be comforted by a Thundershirt, designed to trigger endorphin release. Our trained staff can provide advice.
  5. Speak to your vet about whether anti-anxiety medication may be helpful if your pet is severely affected. These medications are prescription only; your vet will need to examine your pet to decide the best option.