COVID UPDATE – We are currently seeing essential appointments only whereas non-essential appointments may be delayed.

If mutually agreeable, subject to face coverings being worn, no clinical signs of COVID and the type of appointment, consultations will be carried out inside the building.  In order to maintain social distance we have a maximum occupancy level policy and thank you for your patience whilst waiting. We kindly request only one member of the family attends and where possible aim to get for us at the correct time for your appointment to avoid ongoing delays.

Please be aware that as from 18th January due to altered working practices we intend on closing at 6pm for the foreseeable future and will keep this under review until current lock down rules change.  Our full list of opening hours can be found here

For repeat medication requests, please order in advance as usual by telephoning us on 01458 832972 or emailing us at medicines@ovg.co.uk.  You will be requested to pay prior to collection and our reception team will provide you with further instructions as appropriate.

If you are shielding or self-isolating and require repeat medication or veterinary advice please contact us on 01458 832972.

 

In short, we are a fully independent practice, not governed by corporate policy and will do everything we can to make your pet, and you, feel at home.

block-about-team A friendly, professional team

Our team of vets and nurses keep up to date with the latest knowledge and skills required to run a modern veterinary practice. We are able to offer impartial advice on a wide range of subjects, much of it free, including vaccinations, neutering, behaviour and diet to name a few.

What Our Clients Say Comfortable and convenient

We have ample free on-site parking, our bright comfortable waiting area ensures that your pet has space to relax and our four consulting rooms keep waiting times to a minimum. We will never rush consultations and will make sure that you and your pet get all the time that you need.

Unrivalled facilities

Unlike many practices, we have our own in-house laboratory, physiotherapist, dedicated sterile operating theatres and state of the art diagnostic equipment. This reduces the need for unnecessary, stressful journeys for your pet and ensures that you always deal with staff that you trust throughout your pet’s treatment.

Continuity of care

Should your pet have to stay with us, they will receive individual care by our vets and nurses while our friendly reception team will put your mind at ease. We have separate wards for cats and dogs to avoid ‘inter-species conflict’ and within each ward all kennels face forward to avoid confrontational staring matches between patients.