COVID UPDATE – If mutually agreeable, subject to face coverings being worn, no clinical signs of COVID, consultations will be carried out inside the building.  In order to maintain social distance we have a maximum occupancy level policy and thank you for your patience whilst waiting. We kindly request only one member of the family attends and where possible aim to get for us at the correct time for your appointment to avoid ongoing delays.

Our hours of opening can be found  here

For repeat medication requests, please order in advance as usual by telephoning us on 01458 832972 or emailing us at medicines@ovg.co.uk.  You will be requested to pay prior to collection and our reception team will provide you with further instructions as appropriate.

If you are self-isolating and require repeat medication or veterinary advice please contact us on 01458 832972.

01458 832972

EMERGENCY CONTACT WHEN THE PRACTICE IS CLOSED
If the practice is closed, you will hear a recorded message asking you to phone: 01223 849784

This number is monitored 24/7, 365 days a year.

Rest assured – it will always be one of our own vets who responds. We do not use other practices or corporate providers for our emergency out-of-hours service.

Our professional team of vets can provide free advice over the telephone and advise whether you need to bring your pet to the practice for immediate treatment. Please don’t hesitate to call them if you are at all concerned.

Please be aware that because of the nature of out of hours emergencies, a night time or weekend appointment can be more expensive than seeing a vet during usual hours. They will discuss this with you at the time of your telephone call. Please consider pet insurance to give you peace of mind that your pet will be able to receive the best possible care, 24 hours a day.