COVID UPDATE – We are currently seeing essential appointments only whereas non-essential appointments may be delayed.
If mutually agreeable, subject to face coverings being worn, no clinical signs of COVID and the type of appointment, consultations will be carried out inside the building. In order to maintain social distance we have a maximum occupancy level policy and thank you for your patience whilst waiting. We kindly request only one member of the family attends and where possible aim to get for us at the correct time for your appointment to avoid ongoing delays.
Please be aware that as from 18th January due to altered working practices we intend on closing at 6pm for the foreseeable future and will keep this under review until current lock down rules change. Our full list of opening hours can be found here
For repeat medication requests, please order in advance as usual by telephoning us on 01458 832972 or emailing us at email@example.com. You will be requested to pay prior to collection and our reception team will provide you with further instructions as appropriate.
If you are shielding or self-isolating and require repeat medication or veterinary advice please contact us on 01458 832972.
Available for puppies and kittens under 12 months of age.
Full vet health check means a physical examination of your pet by a veterinary surgeon.
All consultations are by appointment only.
Primary vaccination cover:
Rabies vaccinations are not included.
Canine/Kennel cough vaccinations are not included as standard however if you join our health plan, members benefit from 25% discount.
Parasite control products provided i.e. flea, wormer, lungworm and tick products, may depend on the pet’s lifestyle. Weight and availability. The product chosen will be prescribed by a vet as appropriate. Lungworm is only relevant for dogs.
Pet food is provided for puppies and kittens, and is a dry food diet determined by species, the pet’s weight and age. Provision of pet food is whilst stocks and we reserve the right to request you attend a nurse clinic for nutritional advice. In order for us to provide you with pet food, you are required to give an email address which will be shared with Royal Canin, the makers of the pet food.
Free adolescent health checks are by appointment and mean a physical examination of your pet by a veterinary surgeon. It is usually around 5-6 months of age, when you may wish to consider having your pet neutered and therefore is a great opportunity to discuss the benefits dependent on your pet’s lifestyle. This consultation alone usually costs £35.
Complimentary nurse clinics are by appointment.
Discount vouchers provided with puppy and kitten packages are valid once a primary vaccination has been charged to the relevant pet’s record and is valid 30 days from the initial primary vaccination i.e. from the first injection given.
The discount vouchers cannot be used in conjunction with any other offers.
However, health plan members can benefit from an extra 10% discount so the maximum discount would be 25%. There is no cash alternative and the vouchers are for single use only and limited to one voucher per pet.
Primary vaccinations usually require a course of injections several weeks apart and the discount vouchers are valid up to 30 days following the first injection given.
Adaptil & Feliway are pheromone products that reduce anxiety when moving to a new home and when experiencing new environments, such as socialisation classes. The 10% discount voucher can be used against purchases of any CEVA Adaptil or Feliway product.
Payment is required in full at the time of the initial consultation.
Offers may be available for a limited period only and may be withdrawn at any time.
Please ask a member of staff if you have any queries.