COVID UPDATE – We are currently seeing essential appointments only whereas non-essential appointments may be delayed.
If mutually agreeable, subject to face coverings being worn, no clinical signs of COVID and the type of appointment, consultations will be carried out inside the building. In order to maintain social distance we have a maximum occupancy level policy and thank you for your patience whilst waiting. We kindly request only one member of the family attends and where possible aim to get for us at the correct time for your appointment to avoid ongoing delays.
Please be aware that as from 18th January due to altered working practices we intend on closing at 6pm for the foreseeable future and will keep this under review until current lock down rules change. Our full list of opening hours can be found here
For repeat medication requests, please order in advance as usual by telephoning us on 01458 832972 or emailing us at firstname.lastname@example.org. You will be requested to pay prior to collection and our reception team will provide you with further instructions as appropriate.
If you are shielding or self-isolating and require repeat medication or veterinary advice please contact us on 01458 832972.
We are accredited by the Royal College of Veterinary Surgeons Practice Standards Scheme, so you can be sure that we work to high standards of care and protection for our clients, both human and animal. There are many categories of RCVS accreditation, depending on the type of practice and services offered.
Here at Orchard Vets, we hold RCVS Small Animal Practice accreditation, which are the schemes most appropriate for us.
For this accreditation, we have shown total compliance with all the legal and health & safety requirements necessary for our work. This means that, among other things, we have:
These standards are specifically for practices like us because we treat small animals. As well as complying with RCVS Core Standards around legal and health & safety requirements, emergency cover (and more), we strive for continuous improvement and:
More about the RCVS Practice Standards scheme.