COVID UPDATE – If mutually agreeable, subject to face coverings being worn, no clinical signs of COVID, consultations will be carried out inside the building.  In order to maintain social distance we have a maximum occupancy level policy and thank you for your patience whilst waiting. We kindly request only one member of the family attends and where possible aim to get for us at the correct time for your appointment to avoid ongoing delays. Click here for our updated COVID POLICY as from 19th July.

For repeat medication requests, please order at least 24 hours in advance by emailing us at or by telephoning 01458 832972. You will be requested to pay prior to collection.  Our hours of opening can be found here


Hayley grew up in the New Forest, where she gained experience working with animals at Longdown Activity Farm and The Out of Town Centre in Beaulieu. She qualified in 2009, graduating with first class, and has been with Orchard since 2014. Hayley has two rescue cats, a dog and an young daughter who keeps her on her toes!