COVID UPDATE – We are currently seeing essential appointments only whereas non-essential appointments may be delayed.

If mutually agreeable, subject to face coverings being worn, no clinical signs of COVID and the type of appointment, consultations will be carried out inside the building.  In order to maintain social distance we have a maximum occupancy level policy and thank you for your patience whilst waiting. We kindly request only one member of the family attends and where possible aim to get for us at the correct time for your appointment to avoid ongoing delays.

Please be aware that as from 18th January due to altered working practices we intend on closing at 6pm for the foreseeable future and will keep this under review until current lock down rules change.  Our full list of opening hours can be found here

For repeat medication requests, please order in advance as usual by telephoning us on 01458 832972 or emailing us at medicines@ovg.co.uk.  You will be requested to pay prior to collection and our reception team will provide you with further instructions as appropriate.

If you are shielding or self-isolating and require repeat medication or veterinary advice please contact us on 01458 832972.

 

During the ongoing COVID 19 pandemic you may have questions about routine neutering and/or vaccinations.  Here are some guidance notes released recently by the BSAVA which you may find useful.

BSAVA neutering guide during COVID 19 pandemic

BSAVA vaccination guide during COVID 19 pandemic

We are currently not carrying out any routine neutering however the guidance notes explain the risk benefit process that we are following during the lock down and which may continue for the foreseeable future.

It is still important to keep your pet protected against diseases however there is some leeway on the timing of routine annual vaccinations.  In most cases we are suggesting a delay of up to 3 months for boosters.  If your pet is coming up to 3 months overdue and you haven’t heard from us then please give us a call.

If you have any questions unanswered then please feel free give us a call on 01458 832972.