COVID UPDATE – We are currently seeing essential appointments only whereas non-essential appointments may be delayed.

If mutually agreeable, subject to face coverings being worn, no clinical signs of COVID and the type of appointment, consultations will be carried out inside the building.  In order to maintain social distance we have a maximum occupancy level policy and thank you for your patience whilst waiting. We kindly request only one member of the family attends and where possible aim to get for us at the correct time for your appointment to avoid ongoing delays.

Please be aware that as from 18th January due to altered working practices we intend on closing at 6pm for the foreseeable future and will keep this under review until current lock down rules change.  Our full list of opening hours can be found here

For repeat medication requests, please order in advance as usual by telephoning us on 01458 832972 or emailing us at medicines@ovg.co.uk.  You will be requested to pay prior to collection and our reception team will provide you with further instructions as appropriate.

If you are shielding or self-isolating and require repeat medication or veterinary advice please contact us on 01458 832972.

 

Further to the lock down measures that come into effect this Thursday 5th November, there will be changes to some procedures and appointments we usually offer.

If you already have an appointment that needs adjusting, we will contact you however if you have not heard from us, then please attend your appointment as usual, giving yourself plenty of time and wearing a face covering.

If you do not already have an appointment please give us a call on 01458 832972 when we can individually assess your requirements.  Our reception team will decide whether your appointment can be in person or over the telephone.

The only vaccinations we are planning to postpone are adult cats over 2 years of age or older.  As such you will be unable to book online.  If your cat’s first year booster is due or your cat’s vaccination is overdue, please call the practice to discuss further.