Due to the reduced staffing numbers our opening hours have changed and we are open MONDAY to FRIDAY 8am to 5pm and SATURDAYS 10am to 1pm. We continue to provide 24/7 emergency care as well as some essential care. Please be aware it may take us longer than usual to respond to queries that you send us.

Please DO NOT turn up at the practice unannounced, you MUST phone first and DO NOT COME TO THE SURGERY IF YOU ARE DEMONSTRATING CLINICAL SIGNS OF COVID-19!

Further advice can be found here. We thank you for your patience.

BEFORE YOU VISIT:

  • Check all farm staff are healthy and not experiencing any signs of Covid-19 and will adhere to social distancing.
  • Check whether there are vulnerable people present on the farm.
  • If a client is experiencing symptoms of Covid-19 or is high-risk, ensure that they are not present during the visit (consider sending two members of the practice team if assistance will be required) and communicate digitally.

DURING THE VISIT:

  • Wear clean, disinfected protective clothing.
  • Wear gloves, change these regularly and do not touch your face.
  • OBSERVE SOCIAL DISTANCING: Stand at least 2m (a cow length) away at all times.
  • Where face to face interaction is inevitable then this should only be with ONE person per visit. If the client is required to assist in handling or restraint, then ensure that they also wear clean gloves.
  • Where social distancing would normally not be possible for a procedure then consider all options of reducing the risk. Safeguarding human health is the priority.
  • Do not enter the farmhouse or any other residential area and do not accept any drinks or food.
  • Before leaving the farm ensure that you disinfect any areas that you may have touched/come into contact with and could act as a fomite in the event you are infected with Covid-19 but not yet displaying symptoms.
  • Fully disinfect all PPE and equipment at the end of the visit and wash your hands thoroughly

FURTHER ADVICE:

  • Work from home and only visit practice to collect medicines, sterilise equipment, drop off samples and dispense medicines.
  • Equipment should not be shared between vets. If it is absolutely necessary, then it should be thoroughly disinfected before and after handover.
  • Keep all vehicles clean, tidy and regularly disinfect all surfaces which are touched regularly (steering wheel, door handles etc).

Disclaimer: This factsheet is based on available advice as on 25.03.2020. Please continue to check official Government and RCVS guidelines:

Download a PDF Version here.