Due to the reduced staffing numbers our opening hours have changed and we are open MONDAY to FRIDAY 8am to 5pm and SATURDAYS 10am to 1pm. We continue to provide 24/7 emergency care as well as some essential care. Please be aware it may take us longer than usual to respond to queries that you send us.

Please DO NOT turn up at the practice unannounced, you MUST phone first and DO NOT COME TO THE SURGERY IF YOU ARE DEMONSTRATING CLINICAL SIGNS OF COVID-19!

Further advice can be found here. We thank you for your patience.

Whilst lock down is easing we continue to prioritise essential appointments only.

Like most businesses we continue to experience staff shortages hence our shorter opening hours, Monday to Friday 8am – 5pm and Saturdays 10am – 1pm.

Please note that in order to maintain social distancing we are still asking pet owners to wait outside whilst their animal has a consultation.  Our consultation rooms are too small to maintain social distancing inside.  In some cases, you may be offered a telephone consultation instead.

We thank you for your patience, and ask that you continue to phone the practice to pre-order food or medication, or to let us know you have arrived from your appointment.  (Alternatively email medicines@ovg.co.uk to request repeat quantities of food or medicines).

Please note we continue to provide 24/7 care with vets available when the surgery is closed.

Finally, please be kind to our staff and be aware our telephone lines are particularly busy.