COVID 19 UPDATE – We have started inviting clients back into the practice however in order to maintain social distancing we are allowing just 4 clients/visitors in, at any one time.  When numbers are reached, you may be offered a pager/buzzer as an alternative and asked to wait outside.  Face coverings are required and if you do not have your own, they can be purchased from us.  Do let us know if you suffer from any conditions that makes you exempt from wearing one.

We kindly request only one member of the family attends, where possible and aim to get for us at the correct time for your appointment to avoid ongoing delays.

Our standard opening hours are back to normal and can be found here

DO NOT COME TO THE SURGERY IF YOU ARE DEMONSTRATING CLINICAL SIGNS OF COVID-19! Thank you once again for your patience.

Whilst lock down is easing we continue to prioritise essential appointments only.

Like most businesses we continue to experience staff shortages hence our shorter opening hours, Monday to Friday 8am – 5pm and Saturdays 10am – 1pm.

Please note that in order to maintain social distancing we are still asking pet owners to wait outside whilst their animal has a consultation.  Our consultation rooms are too small to maintain social distancing inside.  In some cases, you may be offered a telephone consultation instead.

We thank you for your patience, and ask that you continue to phone the practice to pre-order food or medication, or to let us know you have arrived from your appointment.  (Alternatively email medicines@ovg.co.uk to request repeat quantities of food or medicines).

Please note we continue to provide 24/7 care with vets available when the surgery is closed.

Finally, please be kind to our staff and be aware our telephone lines are particularly busy.